Public transport is an important way to get around your community and you might use buses, trains, trams, ferries or other forms of public transport to travel to work, school, appointments or social activities and events.

Having a disability can present real challenges when navigating public transport, including buying a ticket, accessing platforms or stations, getting on, moving around when onboard, stowing mobility aids, using restrooms and getting off at your destination.

Public transport providers and operators are required to meet certain standards to make public transport accessible for people with disability. The Disability Standards for Accessible Public Transport covers how to ensure access paths, fare payment, boarding points, waiting areas, doorways, handrails and many other factors are accessible for people with disability using public transport. Many public transport operators also provide passes and cards that provide free or reduced travel fares.

Choose your state or territory below for information to learn more about using public transport in your community:

ACT

Transport Canberra provides information about:

• Concessions
• Accessible travel, including requesting an accessible bus, mobility aids on buses

New South Wales

Transport NSW provides information about accessible travel, including:

• Planning a trip
• Concessions
• Mobility aid specifications that your wheelchair, scooter or walking frame must meet to be able to be used on public transport

NT

The Northern Territory Government website provides information about:

• Using buses in the NT with a disability
• Using a mobility aid on a bus
• Mobility aid safety on a bus

Queensland

TransLink provides information about accessible public transport services and how to plan your journey.

South Australia

The South Australian Government website provides information about public transport, including free, unlimited transport with the Mobility Pass for people with disability. You can also read Adelaide Metro’s fact sheets covering:

• Using your motorised mobility device on public transport
• Safer travel for passengers using wheelchairs on public transport
• Priority seating and allocated space

Tasmania

Transport Tasmania provides information about concessions and bus timetables.

Victoria

Public Transport Victoria provides information about:

• Concessions
• Mobility aid specifications so you can check it will fit on public transport before you travel
• Wheelchair access, including using mobility aids on trains, trams and buses and what support is available

Western Australia

Transperth provides information about disability assistance that is available, including:

• Concessions
• Using mobility aids
• Accessible train services
• Accessible bus services